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Support



For general enquiries please send email to [email protected].

Contact us at [email protected] for technical support.

Press the CS button on the top menu bar to speak with our AI customer service representative.

You can find EMX product documentation in our online documentation page.



Please follow the installation guide to properly install EMX, click the icon below and follow the instructions:

EMX Documentation


Installation instructions, video tutorials, user guideline, examples in one place, click the button on the left to go to documentation page.


FAQ - Membership

You may sign-in to the membership area of your account here↗, and select the action you want. You can change your personal information, password etc at the membership area. To change your subscription profile at your PayPal account, click “Manage Subscription” and you will be forwarded to PayPal website, sign-in, select Settings and choose Automatic Payment to change your EMX subscription profile at PayPal.

You may sign-in to the membership area of your account here↗, and change your subscription profile at your PayPal account, click “Manage Subscription” and you will be forwarded to PayPal website, sign-in, select Settings and choose Automatic Payment to cancel your EMX subscription profile at PayPal.

Each account can be used with at most 3 PCs simultaneously.

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