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Support



For general enquiries please send email to [email protected]

Press the CS button on the top menu bar to speak with our AI customer service representative

Visit our forum at communities.siremix.com

You may find detail instructions about the Emx software product in our online documentations. If you have any trouble please send email to CS or post a question on our forum




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FAQ - Membership

You may sign-in to the membership area of your account here↗, and select the action you want. You can change your personal information, password etc at the membership area. To change your subscription profile at your PayPal account, click “Manage Subscription” and you will be forwarded to PayPal website, sign-in, select Settings and choose Automatic Payment to change your EMX subscription profile at PayPal.

You may sign-in to the membership area of your account here↗, and change your subscription profile at your PayPal account, click “Manage Subscription” and you will be forwarded to PayPal website, sign-in, select Settings and choose Automatic Payment to cancel your EMX subscription profile at PayPal.

Each account can be used with at most 3 PCs simultaneously.

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